FAQ

Frequently Asked Questions


A man is using a vacuum cleaner to clean the floor of a hallway.
  • What services do you offer?

    We specialize in property restoration services including water damage, fire damage, mold remediation, and cleaning services. Our team is trained to restore your property quickly and efficiently, ensuring minimal disruption to your daily life.

  • How quickly can you respond to an emergency?

    We offer 24/7 emergency services. As soon as you contact us, we dispatch a team to assess and mitigate the damage as soon as possible.

  • Is your team licensed and insured?

    Yes, all of our restoration experts are fully licensed and insured, providing peace of mind that your property is in professional hands.

  • Do you work with insurance companies?

    Yes, we work directly with your insurance provider to handle claims and streamline the process, making it as stress-free as possible.

  • What should I do if my property experiences water damage?

    Contact us immediately! Our team can assess the damage, begin water extraction, and prevent further issues like mold growth or structural damage.

  • How can I prevent future water damage?

    Regular maintenance is key. Ensure your plumbing and roof are in good condition, and take proactive steps to address potential leaks or flood risks.

  • What types of cleaning services do you provide?

    We offer deep cleaning services for residential and commercial properties, including carpet cleaning, air duct cleaning, and post-restoration cleaning to ensure your property is restored to its original condition.

  • Can you restore a property after a fire?

    Absolutely. Our fire damage restoration services include structural repairs, smoke and odor removal, and soot cleaning, so your property can be safely inhabited again.

  • How do you handle mold remediation?

    We use state-of-the-art equipment and techniques to safely remove mold and prevent it from returning, ensuring your home or business is safe from harmful mold spores.

  • What are your payment options?

    We accept various payment methods and can assist with your insurance claims. Our team will provide all necessary documentation for your insurance company.

  • Can I prevent mold after water damage?

    Yes! Quick response to water damage is key to preventing mold. We recommend professional water extraction and drying services as soon as possible after a water-related incident.

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